Month: April 2020

Optimize Dell SonicWALL SOHO Router for iProphet VoIP Telephones

VoIP Telephony / By

Instructions for optimizing the Dell SonicWALL SOHO router to deal with QoS/ call-quality. Optimize Dell SonicWALL SOHO Router The Dell SonicWALL SOHO router can be configured to open ports, prioritize voice traffic and set minimum bandwidth for the iProphet VoIP service. Follow the instructions below to configure your SonicWALL firewall. NOTE: Based on available ISP bandwidth of …

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Troubleshoot Choppy Call Quality, Garbled Audio, or Dropped Calls

VoIP Telephony / By

If you are experiencing poor call quality on your VoIP phones such as choppy lines, echo’s, delayed audio or garbled voices, this article will help you troubleshoot your issues. The iProphet VoIP Phone System (Both Hosted and Premise based) runs on the VoIP platform.  This means your phone quality and user experience is dependant on …

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