This is actually very easy. Many company’s have been using the VoIP technology for the past 10+ years. Here’s some very simple steps to follow to make the best of this Corona Virus situation and your iProphet Business Telephone System.
Phone Service, what are our options?
Keeping in touch with clients while reducing employee risk has been on the minds of many of our customers the past few days so we wanted to take a moment to talk about those options to keep you prepared. These are going to be specific to your phone system services. We suggest reaching out to your IT service provider for any service related issues like remote access, etc.
We want to send some or all of our staff to WFH (Work from Home). What are the options?
If you are like the majority of customers now and are taking advantage of our hosted solutions, the news is good. Your phones are already programmed and working in a remote atmosphere and can readily work at home. Here’s a list of popular phones with built in Wi-Fi and Bluetooth. The T53W sells for $199 (+S&H).There are only a few things that need to be addressed.
If you are using our hosted solutions and have addressed the things above, you can simply have your employees take their phones home and it should work. If you would like to replace some of your older phones with some of the new offerings which include WiFi and Bluetooth capabilities, let us know.
If you are using an on premise solution, you have options as well but there will likely be more steps involved. If you are interested in discussing your options, let us know as quickly as possible as more work will likely be involved.
How Are e911 Calls Addressed?
Because you will be migrating these phones off site, if you want to use e911 services from these remote devices you will need to order a DID from us for each location.
If you do not do that, you can not use the remote phones for 911 services as they are registered to the office number and address.