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Koegel Associates, Inc
 I must admit that I was hesitant to add the purchase of a new telephone system to the myriad of other equipment upgrades I had underway recently. However, when I mentioned to one of my other vendors our need for a new telephone system, your firm was so highly recommend that I took the plunge and called.
I truly appreciate your quick response, as well as your sensitivity to my apprehensions about moving forward with the purchase of a new telephone system. You recommended a system that is perfect for our company at present, which will also meet our future needs as we grow.
My fears were quickly put to rest when you and your crew arrived to install the new equipment. In no time everything was installed, configured and working properly. You patiently answered each of my questions and gave me a thorough lesson of the basic operating features.
Thank you, Rik, for making this a painless experience! I would be happy to recommend your company to others.
Crystal L. Marr
Manager of Services
Koegel Associates, Inc
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