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Samsung BCS' OfficeServ(TM) 7200 Introduces Wireline and Wireless Convergence; Company Introduces Its Converged Platform for Business Communication Solutions

By Sadie McCrary / Samsung Business Communications Systems
October 12, 2005

RICHARDSON, Texas, Oct. 3 /PRNewswire/ -- Samsung continues to expand its product portfolio and services far beyond the world of consumer electronics, with the release of the powerful OfficeServ(TM) 7200 converged platform. The OfficeServ 7200 marks the introduction of the company's converged platform for voice and data communications using wireline and wireless technologies, making it one of the most efficient and flexible platforms for business communications solutions currently available.

Capitalizing on Samsung's extensive expertise and long history in developing wireline, wireless, voice and digital convergence equipment, the OfficeServ 7200 allows end-users to leverage new capabilities not previously available to them, via Samsung products such as IP-based, in-office mobility and OfficeServ applications.

"The convergence of wireless and wireline is that next step in enterprise communications," said Steve Gobeli, vice president of Samsung Telecommunications America, Business Communication Systems Division. "For Samsung and its dealers, the OfficeServ 7200 opens a new market by allowing us to converge the data and IP wireless applications for small-to-medium sized business communications. For our business end-users, the platform increases convenience, efficiencies and application possibilities while reducing costs by maximizing the capabilities of one platform."

OfficeServ 7200 handles voice calls and data using a flexible array of modules, including Local Area Network (LAN) and Wide Area Network (WAN) modules and a 10/100Base-T Ethernet interface. This provides an integrated wireless and wireline platform that provides full support for Samsung's VoIP, Wireless LAN (WLAN), and traditional phones and IP-based data and other business communications peripherals and allows for voice call Quality of Service (QoS) control. The solution also offers Samsung's SVMi-20E, a fully integrated voice-processing platform that provides flexible auto attendant and call processing functionality. In addition, Samsung's SVMi-20E, through the Samsung E-Mail Gateway, delivers voicemail to SMTP e-mail clients as a .wav file attachment.

"The beauty of this platform is not only its support for different types of traffic and equipment but also the applications it enables such as OfficeServ(TM) Wireless or OfficeServ(TM) DataView," added Gobeli. "These and other OfficeServ enhanced applications this platform supports allow businesses to have more information at their fingertips, more call control functions, better voice and data connections and ultimately, provide better service to their customers."

The OfficeServ Wireless solution, supported on the iDCS 100 IP-enabled, iDCS 500 IP-enabled and the OfficeServ 7200 platforms, combines high quality voice features with the in-building freedom and security of wireless handsets providing a fully-featured mobility solution for businesses over their Wireless Local Area Network. The OfficeServ DataView application is Samsung's call center solution that combines automatic call distribution capabilities with historical reporting and supervisor monitoring for IP-enabled iDCS and OfficeServ platforms.

The OfficeServ 7200 converged platform, OfficeServ Wireless and OfficeServ DataView are available now through Samsung's dealer network.

About Samsung Business Communication Systems

Samsung Business Communication Systems (BCS), a Dallas-based division of Samsung Telecommunications America, is the distribution arm for Samsung Electronics Company's line of business telephony solutions. Targeting small- to medium-sized businesses, Samsung BCS offers an elite line of telephony- based customer premise equipment (CPE) with dynamic architecture that can accommodate tremendous growth at low incremental costs to meet a variety of communications needs. As an innovator in convergence technology, Samsung's business telephony systems bring together traditional voice and data capabilities to offer fully integrated, converged communications platforms and applications. In addition to CPE, Samsung BCS also offers a comprehensive line of voice processing equipment, CTI applications and wireless solutions.

Samsung BCS' parent company, Samsung Electronics Co., Ltd., is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2004 parent company sales of US$55.2 billion and net income of US$10.3 billion. Employing approximately 113,000 people in more than 90 offices in 48 countries, the company consists of five main business units: Digital Appliance Business, Digital Media Business, LCD Business, Semiconductor Business and Telecommunication Network Business. Recognized as one of the fastest growing global brands, Samsung Electronics is the world's largest producer of color monitors, color TVs, memory chips and TFT-LCDs.