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AT&T launches cloud data backup and mobile access service
The offering targets small- and medium-sized enterprises, but it could also appeal to some larger organizations

By Joan Engebretson / Connected Planet
May 25, 2010

A new cloud-based data backup and mobile access service from AT&T announced today is targeted primarily at small- and medium-size businesses. But the company is also expecting to garner some interest from larger customers.

The new service, called 360 Backup and Go, lets mobile users store material within AT&T’s network cloud that would normally be stored locally on a hard drive. End users can easily retrieve documents through a Web browser and also have the option of sharing documents with colleagues and supply chain partners by providing them with a Web link and a log-in credential, said Ebrahim Keshavarz, vice president of business product management for AT&T.

Normally large enterprises like to keep backup solutions in house, but Keshavarz said some large enterprises might be interested in 360 Backup and Go for remote office locations.

Pricing for the 360 Backup and Go service begins at $7 a month for unlimited backup and storage of PC data and remote access. A premium service, costing $10 a month, adds data archiving and collaboration features, such as the ability to e-mail files directly from online storage or maintain older versions of files with version control for up to six months.

The new offering builds on AT&T’s previously announced Tech Support 360 offering that acts as a computer help desk for small enterprises. Both 360 services are “part and parcel of remote computing for small businesses,” Keshavarz said.

Noting that many small businesses have just one or two IT employees, Keshavarz said the 360 services “free up the IT staff from the block and tackling of storage and PC support” so they can handle strategic initiatives unique to their own organizations.

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